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Pool Cleaning Perth

Privacy Policy

Last updated: 6 February 2026

1. Information We Collect

Pool Cleaning Perth ("we", "us", or "our") collects information you provide directly to us when using our pool cleaning and maintenance services, including:

  • Name and contact information (email address, phone number)
  • Property address and pool details
  • Service requests, preferences, and communication history
  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our pool cleaning and maintenance services
  • Process service bookings and send related information
  • Respond to your comments, questions, and service requests
  • Send service reminders and promotional communications (with your consent)
  • Monitor and analyse trends and usage to improve our services

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in our operations (scheduling, payment processing)
  • Professional advisors (lawyers, accountants, insurers)
  • Authorities when required by Australian law

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction in accordance with the Australian Privacy Act 1988.

5. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information held by us
  • Correct inaccurate or outdated data
  • Request deletion of your data
  • Opt out of marketing communications at any time

6. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: